The Faculty of Computer Science is ranked among the best in Information Technology and Artificial Intelligence both locally and internationally. It’s a pioneer in education and scientific research, and actively contributes to community services and the realization of Egypt's future visions.

The faculty offers specialized educational programs in computer science that are accredited nationally and internationally with British universities. These programs aim to prepare distinguished graduates with strong ethical foundations, equipped with professional skills and knowledge, capable of entrepreneurship, and competitive in the job market. The faculty engages in applied research and scientific publications, and provides services and solutions that support the community.

"تقدم الكلية برامج تعليمية متخصصة فى علوم الحاسب معتمدة قوميا ومعترف بها عالميا بشراكة مع جامعات بريطانية لإعداد خريج متميز خلقيا مزود بالمهارات المهنية والمعارف وله القدرة على ريادة الأعمال والمنافسة في سوق العمل، وتقوم بالبحث التطبيقي والنشر العلمي، وتقدم خدمات وحلول تدعم المجتمع المحيط"

The process for writing complaints and claims for MSA computer science faculty:

1- Identify the issue: First, identify the specific problem or issue you want to raise. It could be related to a particular course, a faculty member, or any other aspect of your experience in the computer science faculty.

2- Gather information: Collect all relevant information that supports your complaint or claim. This may include emails, course materials, or any other documentation related to the issue. Review policies and procedures: Check the policies and procedures of the computer science faculty to understand the process for filing a complaint or claim. This information should be available on the faculty website or through the administration office.

3- Draft your complaint or claim: Use a clear and concise language to draft your complaint or claim. Include specific details and examples to support your case. Be respectful and professional in your tone and avoid using emotional language or making personal attacks.

4- Submit your complaint or claim: Submit your complaint or claim to the relevant authority or office in the faculty, such as the head of the department or the dean of the faculty. Follow the submission guidelines and provide all necessary documentation to support your case.

5- Please Fill in this form :https://docs.google.com/forms/d/e/1FAIpQLSfp89mKw6VQt2DR9iMpUdIUHC_JzQeJgomg9GhB9JnytRXSZw/viewform?usp=sf_link

6- Follow up: After submitting your complaint or claim, follow up with the relevant authority or office to ensure it is being processed. Be patient and allow sufficient time for the review process to take place.

If you don't receive a response within a reasonable time frame, you may consider reaching out for an update by sending email to This email address is being protected from spambots. You need JavaScript enabled to view it. Or call us at 01289777684

The Faculty of Computer Science at MSA University has two main objectives: to ensure that its students receive a high-quality education and to promote innovation through the research conducted in their graduation projects. This research often leads to entrepreneurship activities, such as engaging with industry partners and inviting them to discuss topics related to Startups and Entrepreneurship.

The Faculty of Computer Science strives to foster relationships with industry, business, and government. This includes hosting seminars and workshops to discuss topics related to Startups and Entrepreneurship; inviting industry partners to give presentations and share their experiences; organizing networking events to connect students with industry professionals; and providing students with the opportunity to participate in internships and other experiential learning opportunities.

Additionally, the Faculty of Computer Science encourages its students to develop their own business ideas and provides resources and support to help them bring their ideas to life. Through MSA Center of Excellence, students are given access to mentorship and guidance to help them create their business plans, as well as access to funding and resources. Additionally, the Center of Excellence connects students with industry partners and potential investors, and hosts events and workshops to help students gain a better understanding of the world of Startups and Entrepreneurship.

The purpose of the Board of Study is to provide a forum for discussion between students and staff involved in all aspects of the programme.

The membership includes:

Student Representatives are responsible for notifying the Board with the students' concerns, suggestions and complaints.

A meeting is held each semester normally in week six to eight as specified in the Quality Assurance Calendar. Dates of the Boards of Studies are published in all student handbooks, on MSA Website and on MSA Academic Calendar and Quality Assurance Calendar.

The agenda must include all major items but further items suggested by the student representatives and members of the committee may be added where appropriate.

The minutes should cover all agenda items and include a summary of the main points of discussion and an action/outcomes list. Any actions required include the timescale, the name of the person responsible and when a report back to the Board is expected. They should also include progress on actions from the previous minutes.

Within five working days of the meeting a Chairs’ Action List will be published and circulated to all those with action points to deal with and to the Quality Assurance and Audit Unit Head.

As an educational institution and employer, MSA recognizes the equal rights for all students.

Within this context, MSA supports any student with any form of physical disability who would require special tutorial help in academic reading and writing. Students with physical disabilities are taken into consideration not only in respect to examination arrangements but also in attendance and in the marking of coursework and examination papers, provided that the student has reported it at an early stage. Disability that may require consideration and when necessary, MSA offers one to one deemed tutorial help.

MSA is committed to a continuous programme of upgrading its buildings in order to improve accessibility for the disabled by incorporating provisions for wheelchair users. The campus includes ramps, lifts, and toilets for special needs persons.

Throughout your time at MSA you'll have access to a dedicated network of people and resources to support your academic and professional development. During the registration period of the (first week of every semester) students are offered academic advice via their academic advisors. They are also provided with a detailed schedule prior to the start of each academic semester.

Please note the following regulations guidelines before registration:

REGISTRATION PROCEDURES

Registration is online no schedules will be built in the faculty.

For the newcomers 1st year students a ready made schedule will be handed to them on their orientation day.

For assistance you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that if your GPA is less than 2 you will not be able to register your schedule except after signing a warning form in the faculty.

MSA’s main mission is to provide a well-rounded unique learning environment for the students. MSA has introduced many methods to provide academic advice and aid to all students through the following channels:

All instructors declare their office hours at the commencement of each semester.

Please check with the secretary office at room D217

The Teaching assistants are available to offer extra help to students. They work with students either individually or in small groups according to their individual needs.

Academic advisors are available for students to offer advice and guidance during registration of Modules. They also provide information to students about the different majors within the faculty.

Teaching Assistants Support

Teaching Assistants are always there for their students to offer both academic, social and personal advice. Their relation often extends to social activities outside the university as they usually organise group outings and field trips.